Terms of service
Terms & Conditions
Welcome to our website! These terms explain how you can use our site and services. By using our website, you agree to follow these terms. If you don’t agree, please don’t use our website or services.
Placing Orders & Payments
How to Order
You can place orders directly through our website.
Payment Methods
We accept secure payment methods. You’ll see the available options at checkout.
Order Confirmation
Once you place an order, we’ll send you a confirmation email with all the details. Please check it carefully to ensure everything is correct.
Pricing & Availability
Prices and Taxes
All prices are shown in Pakistani Rupees (PKR) and include taxes unless stated otherwise.
Shipping Charges
Shipping costs depend on your location and the delivery method you choose. These costs will be shown at checkout.
Accuracy
We work hard to provide accurate product information and availability. However, mistakes can happen. If there’s a pricing error or stock issue, we may cancel your order and will inform you.
Shipping & Delivery
Couriers We Use
We deliver through reliable couriers like Daewoo Fastex and Leopard Courier Service.
Delivery Time
Estimated delivery times will be shown during checkout and may vary based on your location.
Delivery Delays
Sometimes delays happen due to factors beyond our control, such as customs or other unexpected issues.
Shipping Costs
Shipping fees are non-refundable if you return or cancel your order, unless it’s our mistake.
Returns & Exchanges
Return/Exchange Policy
You can return or exchange items within 14 days of receiving them.
Return Conditions
- Items must be unworn, unwashed, and in their original condition with tags and packaging.
- Products with broken tag seals cannot be returned.
Return Shipping Costs
You are responsible for paying return shipping costs. Use a reliable courier with tracking to avoid issues.
Refunds
We’ll process refunds within a reasonable time as a bank deposit or store credit equal to the product’s value.
Exchanges
Exchanges depend on stock availability. If you want a different item, return the original product for store credit and place a new order.
Warranties & Liability
Product Quality
We aim to provide high-quality products but don’t guarantee specific suitability or durability.
Limitation of Liability
Our responsibility is limited to the value of the purchased product. We’re not liable for extra costs or damages caused by using our products.
Intellectual Property
Our Content
All content on our website (like text, images, and designs) belongs to us or is used with permission.
Restrictions
You cannot copy, modify, or share our content without our written approval.
Changes to Terms
Right to Update
We may change these terms at any time without prior notice.
Your Agreement
By continuing to use our website or services, you accept the updated terms.
Governing Law
These terms are governed by the laws of Pakistan.
If you have any questions about these terms, feel free to contact us. 😊